For more than a centruy, MetLife has a reputation as a company that believes in fair dealing, integrity and trustworthiness. We are therefore committed to providing our customers and partners with products and services of the highest standards.
After you get in touch, we will:
We are committed to providing our customers and partners with products and services of the highest standards.
If you feel our response did not completely satisfy your request, you may notify our appeals committee to re-assess the complaint within 3 months of the date of the initial resolution by emailing complaint.appeal@metlife.ae. One of our representatives will respond to you with five (5) working days.
Click here to download the complaints handling process.